Dazzle by Jessika Dazzle is dedicated to customer service and providing the most positive shopping experience for all of our shoppers. If for some reason you are unhappy with any of our products, You may return items within 15 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We will immediately notify you on the status of your refund after inspecting the item.
Once your return is approved, we will initiate a refund to your credit card or original method of payment within 1 business day. You will receive the credit within 1-5 business days, depending on your card issuer's policies.
Exchanges and Repairs are always an option.
To request a repair, please use our contact page and be sure to include
- Contact name
- Telephone number
- Proof of purchase (for example, an order confirmation or receipt)
- A brief description of the problem
Upon receipt of the above information, we will assess and authorize the repair. For items purchased within the last six months, repairs are free of charge. For purchases over six months old, additional fees based on labor and cost of material may apply. All repairs are subject to additional shipping charges.
*Discounted or customized item sales are final and not eligible for return.
We can ship to virtually any address in the World. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
* Handcrafted items excluded.